Limited warranty policy

AGC Lighting Inc. (“AGC Lighting”) warrants for the Warranty Period, with the limitations below, to the first user that all Products manufactured by AGC Lighting , when properly installed and maintained under normal service, are free from defect in material and workmanship.
 
The Products covered by this warranty are all Clytze series LED high bay light fixture manufactured by AGC Lighting .
 
The Warranty Period begins on the date of sale of such goods to the buyer as specified in AGC Lighting  shipment documents for each Product(s), and ends three (3) years thereafter.
 
A Defect in the LED lighting arrays will be deemed to exist in a Product only if either (a) there has been a greater than 30% degradation in light output over the Warranty Period; or (b) more than 10% of the LEDs have totally failed.
 
LIMITATIONS OF WARRANTY
1. This Warranty does not apply to parts or assemblies that have been subjected to abuse, misuse, improper installa-tion, abnormal service, accident, fire, improper repair or maintenance, tampering or abuse nor to parts or assemblies that have incurred extraordinary weather conditions. In particular, but without limitation, this Warranty does not apply if the Product or LED array fails by reason of hurricane, tornado or earthquake.
 
2. This Warranty does not apply to any equipment of another manufacturer used in conjunction with AGC Lighting  products.
 
EXCLUSIVE REMEDY
AGC Lighting ’s sole liability under this Warranty is limited to the repair or replacement (at AGC Lighting ’s  option) of the defective exterior finish, housing and heat sinks, lens and LED array(s). Power Supplies specifically are warranted for five (5) years under the criteria supplied by their manufacturer. Under no circumstances will AGC Lighting  be responsible for any other loss or expense whatsoever, including but not limited to charges or claims for labor, lost business, lost time, lost profits, loss of use or any kind of incidental, consequential or punitive damages, however denominated or described.
 
EXCLUSION OF ALL OTHER WARRANTIES
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUD-ING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE.
 
PROCEDURE FOR CLAIMS
Any claim under this Warranty shall be made in writing, and addressed to Sales Service Department of AGC Lighting .Valid warranty claims must be made within the warranty period specified herein above, and submitted within thirty (30) days of discovery of the damage or defect.
 
If AGC Lighting  desires to examine the Product prior to disposition of any claim, AGC Lighting  will specify a destination to which the claimed defective Product should be shipped, freight prepaid. In any event, the user will not dispose of the claimed defective Product until the claim has been resolved.
 
Upon receipt of the claimed defective Product, AGC Lighting  will undertake such examinations of the Product as it deems necessary or desirable. If AGC Lighting  concurs that the Product incurred a Defect within the Warranty Period, AGC Lighting  will repair or replace the Product and return it, freight prepaid.
 
AGC Lighting  may request from the user installation, maintenance and repair records related to the claimed defec- tive Product. If such records do not show that appropriate installation, maintenance or repair occurred, or if there are no such records, the claim may be denied. The burden of showing appropriate installation, maintenance and repair is on the user.
 
If the Product reviewed by AGC Lighting  does not meet the requirements of the Warranty, AGC Lighting  will so notify the user and the user will promptly notify AGC Lighting  that either (a) AGC Lighting  is to repair or replace the Product at the user’s cost, with the return to the user being freight collect; or (b) that AGC Lighting  is to dispose of the Product at the user’s cost.
 
AGC Lighting  Inc.
OCTOBER 2014